Protection of Family Links (PFL) Field Officer - Dnipro - 862358 / Фахівець департаменту захисту населення - Дніпро

International Committee of the Red Cross

  • Дніпро
  • Постійна
  • Повна зайнятість
  • 21 день тому
The International Committee of the Red Cross (ICRC) is an impartial, neutral, and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC is mandated to work in countries affected by armed conflict or other situations of violence. The ICRC is present in over 100 countries and has 16,000 staff worldwide. In 2014, the ICRC expanded its presence in Ukraine. We have over 900 team members working across the county in various professional fields.About the jobThe ICRC Protection Department seeks a competent Protection of Family Links (PFL) Field Officer to join our team in Dnipro. In this role, you will be responsible for implementing and monitoring ICRC PFL activities in Dnipro`s area of responsibility. The PFL Field Officer will handle tracing inquiries from families of missing persons, gather and process tracing requests, conduct tracing activities to search for missing persons, and ensure timely follow-up of the missing cases and family enquirers under his/her responsibility. Additionally, you will support multidisciplinary assessments of the needs of families of missing persons and assist in providing appropriate responses.Start date: 01 October 2025Your Tasks and Responsibilities
  • Supervise and provide technical support to PFL Field Officers within the Sub-Delegation, overseeing and ensuring the effective execution of standard PFL tasks, including case intake, management, and analysis of the caseload
  • Lead the identification of key stakeholders involved in the response for missing and captured persons and their families; act as the primary point of contact for these actors and collaborate with the Ukrainian Red Cross Society (URCS) to regularly assess and adjust the Movement's PFL actions
  • Ensure all PFL data is accurately and promptly entered into Prot 6, in line with delegation guidelines and workflow, working closely with the Prot Data Focal Point at the Sub-Delegation level
  • Plan, organize, and lead dissemination sessions with family associations and the families of missing/captured persons to raise awareness about ICRC's PFL actions, better understand their needs, and maintain proximity to the affected population
  • Foster collaboration and synergies with other operational departments, ensuring proactive engagement and internal referrals to relevant services
  • Manage and be accountable for the PFL budget, ensuring proper allocation and tracking of expenses for all PFL-related activities within the Area of Responsibility (AoR)
What we offer you
  • A great team to work with and an organization where you have an impact
  • Employment contract according to Ukrainian labor law with flexible working arrangements
  • Competitive salary between UAH 80,000 and 100,000 (gross) before taxation
  • Medical insurance for you and your depending family members
  • Comprehensive onboarding and learning opportunities
  • 20 days of annual paid leave
  • Convenient office location in the city center
The ICRC is an equal-opportunity employer that prioritizes staff safety and security. We are committed to diversity and inclusion within our workforce and encourage qualified female and male candidates of all backgrounds, including candidates with disabilities, to apply for the position. We also value our employees' professional growth and offer a supportive and inclusive work environment. For more information, visit the website .About youTo be successful as Protection of Family Links Field Officer in the Protection Department, you should possess the following qualifications and experiences and have the following characteristics:
  • Ukrainian citizenship or permanent residence permit in Ukraine
  • University degree in a relevant field, or equivalent professional experience
  • A minimum of 6-9 years of professional experience in relevant roles
  • At least 3-4 years of experience as a social worker or in a similar capacity
  • 2-3 years of experience working with the ICRC in the field of PFL (or a similar role with another international organization)
  • Demonstrated experience in leading and managing protection activities or projects
  • Professional fluency in English, Ukrainian, and Russian (both written and spoken)
  • Proficiency in using digital learning tools and platforms
  • Strong computer skills, including advanced knowledge of Microsoft Office applications (Word, Excel, PowerPoint)
  • Experience in analyzing, and interpreting information for decision-making purposes
  • Self-motivated with a strong commitment to teamwork and humanitarian principles
  • Flexible, enthusiastic, and willing to learn
  • Ability to work independently, as well as effectively under supervision
  • Ability to organize and prioritize multiple tasks
  • Ability to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environment
Interested? Yes? THEN APPLY!Please submit your English CV, along with your motivation letter and salary expectations, to the attention of the ICRC People and Culture Team. Please label your CV with your first and last names (First Name LAST NAME). In addition, please complete the compulsory ICRC questionnaire. The questionnaire is available through the following link: . (Click on the link or copy the link into your internet browser.)Your application will be considered only once you have completed the ICRC questionnaire and uploaded your English CV.Application deadline: 03 September 2025

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